Shipping + Handling
All our treasured goods will be shipped to you worldwide in our customised packaging.
Ready for you to enjoy yourself or for gifting to a special someone. Each piece is sealed with a greeting card directed to the name listed at Checkout.
If the item is for a gift, please quote your order number and email us at email@example.com with the name of the person the order is for,
All items are shipped via standard Australia Post, as tracked shipping, within 1 to 3 business days of when the order was placed, unless the item is listed as 'Made to Order'. Refer to our Made to Order Pieces section.
If you, as the customer, have given permission for the parcel to be left unattended at the shipping address, this will remove any responsibility from MOOKI CREATIVE should the parcel go missing after it has been left at the shipping address by Australia Post.
For any special shipping requests or express shipping, please email us with your query at firstname.lastname@example.org and we will notify you of any additional costs associated.
Orders within Australia
Transit time can range from 1 to 7 business days depending on your location within Australia.
Transit time for international shipments is 2-3 weeks on average, if not earlier.
Please note we are not responsible for any customs charges.